Privacy
Farm rice preorders
We store your name, email address or mobile number, delivery address, PIN code, quantity, rice price, and consent with your preorder reference and status. We use these details to manage your request and contact you about availability and delivery after harvest.
To change or cancel a rice preorder, email NativeFarms with your reference.
Previous waitlist signups
We keep the email address or mobile number you provide and a record of your consent. If you share a delivery address, estimated rice quantity, or PIN code, we keep those details with your signup. Earlier launch-list entries may include a product preference and price response.
NativeFarms uses the contact details you provide for rice launch updates by email or WhatsApp. We use optional delivery addresses, quantities, and PIN codes to plan delivery coverage and the first batch. Your signup is stored with our hosting provider.
Online orders
You can order with or without signing in. We store your name, email address or mobile number, delivery address, PIN code, order items, prices and status in Supabase to manage and fulfil your request. If you later sign in with Google using the same verified email, eligible guest orders are linked to your account so you can view them. A phone number alone does not grant account access. We keep customer records and an internal change history for administration and order support.
Browser storage
Your browser may keep your shopping cart and Google sign-in session. To prevent duplicate requests after a connection problem, we also keep a random request number and a one-way fingerprint of the submitted details in session storage. The recovery record does not contain your name, contact details or delivery address. A matching retry reuses its request number instead of creating another order.
WhatsApp orders
When ordering is open, choosing a product’s order button opens a WhatsApp chat. NativeFarms uses order details you send in that chat to confirm and fulfill your request.
How to leave
Use the private link shown after signup or the removal link in a launch update to remove your entry. Keep that link private, since anyone with it can remove the signup.
Contact NativeFarms · Delivery & payment · Cancellations & refunds · Terms