Help us find your request.
For an existing order or rice preorder, include your reference, the name on the request and the email or mobile number you used. A short description of the issue helps us understand what you need.
If an item is wrong or damaged, photos are helpful if available. Please do not send card details, banking passwords or payment OTPs.
Where we’re based
- Store
- NativeFarms
- Location
- Hyderabad, Telangana, India
Please contact us before sending a return. We will confirm the correct return or collection arrangements with you.
A few useful details
Shipping and delivery covers the pantry delivery window and rice after harvest. For changes to a request or a product concern, read our cancellations and refunds policy.
If you signed in with Google, you can view linked requests on the order page. You can still get support without an account.